Report a problem. Fix your city.

Report a pothole, a broken light, a hazard — and see what neighbors have reported nearby on a shared map. Anonymous by design: no account, no email, nothing about you is attached to a report.

Get Snag on the App Store Browse the open data

For cities & developers

Every public report is emitted as a standard Open311 GeoReport v2 feed, plus GeoRSS. No API key, no partnership — filter to your area with a bounding box and pull it into any 311, CRM, or GIS system. Or browse the live data in a table first.

Base URLhttps://www.simplecohortllc.com/snag/open311

GET /services.jsonthe category list
GET /requests.json?bbox=…reports in your area as Open311 JSON; add start_date to sync only what's new
GET /requests.rss?bbox=…a live GeoRSS feed to subscribe to

curl "https://www.simplecohortllc.com/snag/open311/requests.json?bbox=-83.80,42.22,-83.67,42.32"

From the blog

July 25, 2026

The best Open311 consumer app

Intro A month ago, I had no idea there was a thing called Open311 - an open protocol for reporting all types of civic issues. It gets its name from the phone-based 311 system...

Read post →

Open311 GeoReport v2 is an open civic standard. Snag is an independent community app, not affiliated with any city or government — reports appear on a public map, not a 311 system. Privacy Contact